Generally, the packages are shipped within 1 - 3 days from the receipt of the order (confirmation of payment in case of payment by bank transfer) and are shipped through GLS Romania with AWB tracking and without opening the package upon delivery. Depending on the choice of delivery you make, we will provide you with a link to track the package online.

Shipping charges include handling and packaging fees, as well as postage costs. Handling charges are fixed, while shipping charges vary depending on the total weight of the shipment. We advise you to group your products in a single order. We cannot group two separate orders placed separately, and shipping charges will apply to each of them. Your package will be shipped at your own risk, but special attention is paid to protecting fragile items.

Large boxes and your items are well protected.

The payment

For internationals orders we offer two payment methods:

1. Payment by card(after you place the order we will contact you and send the invoice with payment link)

3. Payment by wiered bank transfer. This method can increase the processing time of the shipment by up to 2 days.

Delivery

We deliver with GLS Courier:

From some orders transport will be calculated prior the orders in some cases.

Couriers deliver between 9:00 and 17:00 from Monday to Friday.

No deliveries are made on Saturday

We reserve the right not to serve customers who indirectly cause damage by not receiving parcels from couriers.

International deliveries

Area

< 500 RON

< 2500 RON

< 5000 RON

< 10000 RON

> 10000 RON

(RON / package)

Aria 1

125 lei

200 lei

400 lei

800 lei

800 lei

Aria 2

165 lei

250 lei

500 lei

1000 lei

1000 lei

Aria 3

200 lei

300 lei

600 lei

1200 lei

1200 lei

Aria 4

245 lei

400 lei

800 lei

1600 lei

1600 lei

Aria 5

760 lei

1500 lei

3000 lei

6000 lei

6000 lei

Area

< 100 EUR

< 500 EUR

< 1000 EUR

< 2000 EUR

> 2000 EUR

(EUR / package)

Aria 1

25 €

40 €

80 €

160 €

160 €

Aria 2

33 €

50 €

100 €

200 €

200 €

Aria 3

40 €

60 €

120 €

240 €

240 €

Aria 4

49 €

80 €

160 €

320 €

320 €

Aria 5

152 €

300 €

600€

1200 €

1200 €

TRANSIT TIME

Areas

Countries (working days)

Aria 1

Hungary (2)

Aria 2

Czech Republic (3), Slovenia (3-4), Slovakia (2), Bulgaria (2), Serbia ** (3-4)

Aria 3

Poland (3), Germany (4), Switzerland ** (4), Belgium (4), the Netherlands (4), Luxembourg (4), Liechtenstein (4), Austria (3), Italy (4-5). Croatia (3)

Aria 4

Denmark 5), France (6), Great Britain (6), Ireland (6-7), Vatican (4-5), Monaco (5), Portugal (6-7), Spain (6-7), Canary Islands ** (Spain 6-7)

Aria 5*

Greece (5-7), Andorra (6-8), Gibraltar (6-8), Sweden (5-6), Finland (7), Norway ** (6-7), Malta (7-8), Cyprus (7-8), Estonia (7-8), Lithuania (7-8), Latvia (7-8),Turcia**(7-8)

The transit times shown in the table are estimates and are not guaranteed!

  • * Through GLS network partners. Before sending parcels to these countries, please contact GLS's customer service department. The time required for customs clearance is added to the transit times. The shipping fee includes the fee for issuing the export declaration. Any other costs incurred in the countries of destination must be paid by the recipient. (costs for issuing the customs declaration, customs duties, VAT, other administrative costs).

• ** + customs clearance period (min. +2 working days), + 175 RON fee for issuing the export declaration; in case of DDP delivery condition, the customs duties in the destination country will be

  also invoiced, in addition to export formalities fees! Customs duties are indicated per recipient. Before shipping packages to these countries, please contact GLS Customer Service.

  • *** Before shipping packages to these countries, please contact GLS Customer Service for customs clearance information.

  • Turkey, Norway, Malta: In case of unsuccessful delivery, after the expiration of the storage period, the package can be returned automatically; you can request additional information from GLS's customer service department. The fee specified in the offer does not include the cost of returning the package.

  • Turkey, Cyprus, Malta, Greece: parcels are sent by air via a GLS network partner and for this reason the parcels must be packed in accordance with air transport regulations. Before sending packages to these countries, please contact GLS's customer service department!

  • Before sending parcels to islands belonging to European countries, please contact GLS's customer service department.

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